Shipping Policy
1. Carriers
We partner with reliable international commercial carriers (such as USPS, UPS, FedEx, DHL, etc.) to fulfill orders. The specific carrier is selected by us based on the order details.
2. Delivery Time
Within China: Orders are typically shipped within 3 business days of successful payment, with an estimated delivery time of 3-5 business days.
International Orders: Orders are typically shipped within 3 business days of successful payment, with an estimated delivery time of 7-15 business days. Actual delivery time may vary depending on the destination, customs procedures, and other uncontrollable factors. The above times are estimates only and are not guarantees.
3. Shipping Costs
Within China: Free shipping is available for orders over RMB 10,000. Orders below this amount will be charged shipping costs as shown on the checkout page.
International Orders: Shipping costs are calculated separately based on destination, weight, and volume. Please contact our sales team to confirm the specific costs before placing your order.
4. Customs and Duties
For all international orders, you are the designated recipient and importer of the goods. You are responsible for complying with all applicable laws and regulations of the destination country or region. All customs duties, taxes, and charges incurred due to imported goods are your sole responsibility. If the package is returned due to unpaid customs duties or unsuccessful delivery to your provided address, we will not refund:
- the initial shipping cost from us to your location;
- the return shipping cost incurred when the package is returned to us.
If the return shipping cost exceeds the total value of the order, we reserve the right to abandon the package. If the package is abandoned, you will not receive any refund.
Last updated: 11/10/2025
Please note: We reserve the right to update or modify any terms of this agreement at any time. Any changes will take effect immediately upon posting on this page. We recommend that you check this page periodically for the latest policy updates.
